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Utilizing the principles of solidarity unionism, any group of co-workers, like the workers at Starbucks, can start building an organization to win an independent voice at work without waiting for a traditional trade union to come and “organize” them. Indeed, in a leaked recording of a conference call, the nation's most prominent union-busting lobbyist coined a term, “the Starbucks problem,” as a warning to business executives about the risk of working people organizing themselves and taking direct action to improve issues at work.
Combining history and theory with the groundbreaking practice of the model by Starbucks workers, Lynd and Gross make a compelling case for solidarity unionism as an effective, resilient, and deeply democratic approach to winning a voice on the job and in society.